Welcome to the ClipScribe Helpdesk!

We just launched as of June 26th, and as a new software platform, bugs are bound to happen. If you have any issues at all PLEASE post here or email Craig at craigl@clipscribe.com so we can resolve any issues as quickly as possible. Thanks for helping us make ClipScribe great!

HelpdeskCategory: Questions
Filter:AllOpenResolvedClosedUnanswered
Auto Renew
ClosedCraig answered 2 weeks ago • 
48 views1 answers0 votes
Making Subtitles Invisible/Visible
ClosedArbinder Uppal asked 1 week ago • 
33 views0 answers1 votes
Is there a way to retrieve deleted videos?
ClosedLynn Roberts asked 1 week ago • 
35 views0 answers0 votes
Pending Payment
ClosedMike DiCioccio asked 2 weeks ago • 
25 views0 answers0 votes
My Video is stuck on ‘Making Video’
ClosedCraig answered 2 weeks ago • 
22 views1 answers0 votes
Video won't load properly
ClosedCam Best asked 2 weeks ago • 
18 views0 answers0 votes
Adding Fonts for my brand
ClosedCraig answered 2 weeks ago • 
24 views1 answers1 votes
After Uploading Video, Cant open editor
ClosedCraig answered 2 weeks ago • 
24 views1 answers0 votes
I can’t upload file from my laptop
ClosedAiste Kalinauskaite asked 3 weeks ago • 
18 views0 answers0 votes
Can’t upload File from Google Drive and Dropbox
ClosedNicole DiNezza asked 3 weeks ago • 
25 views0 answers0 votes
Subtitles not Central
ClosedCraig answered 3 weeks ago • 
40 views2 answers0 votes
Not very mobile friendly
ClosedCraig answered 3 weeks ago • 
33 views1 answers0 votes
Make and Save Button is not working
ClosedCraig answered 3 weeks ago • 
54 views1 answers0 votes
How can change the layout of the video after I have edited?
ClosedCraig answered 3 weeks ago • 
36 views1 answers0 votes
Frame Rate
ClosedCraig answered 3 weeks ago • 
27 views1 answers0 votes