Welcome to the ClipScribe Helpdesk!

If you have any issues at all PLEASE post here or email Craig at craigl@clipscribe.com so we can resolve any issues as quickly as possible. Thanks for helping us make ClipScribe great!

HelpdeskCategory: Questions
Filter:AllOpenResolvedClosedUnanswered
Amend subtitles
ClosedCraig answered asked 8 months ago • 
182 views1 answers0 votes
Where can I find how many minutes I have left for the current month?
ClosedDavid Wilkins asked asked 8 months ago • 
186 views0 answers0 votes
Can’t upload video
ClosedCorey Jackson asked asked 8 months ago • 
147 views0 answers0 votes
Video is distorted when exported
ClosedCraig answered asked 8 months ago • 
207 views1 answers0 votes
Audiowaves
ClosedDerek Hayden asked asked 8 months ago • 
181 views0 answers0 votes
Waveform dissapears when I save/Make my video?
ClosedCraig answered asked 8 months ago • 
218 views2 answers0 votes
Can I disabled automatic captions?
ClosedCraig answered asked 8 months ago • 
226 views2 answers0 votes
Color on Video Changed
ClosedCraig answered asked 8 months ago • 
240 views1 answers0 votes
Is it possible to reduce the height of the top or bottom bars?
ClosedRobert Lamb answered asked 8 months ago • 
211 views2 answers2 votes
cancel service
ClosedCraig answered asked 8 months ago • 
242 views1 answers0 votes
Subtitles Not Exporting with Video
ClosedCraig answered asked 9 months ago • 
184 views1 answers0 votes
Thumbnails not Saving correctly
ClosedCraig answered asked 9 months ago • 
193 views1 answers0 votes
retrieve a deleted video
ClosedNabs asked asked 11 months ago • 
304 views0 answers0 votes
Referral payout
ClosedRandy Pryor asked asked 9 months ago • 
203 views0 answers0 votes
videos still have white lines and downloading in awful quality
ClosedCraig answered asked 9 months ago • 
271 views1 answers0 votes