Hi!  If you are needing help with your ClipScribe membership or videos, please take a look at the following items first!

Account Management 
Account management is self-serve.  You can modify, upgrade, downgrade or cancel your account at anytime.
You can do this anytime by logging in and clicking My Account.  Please note, we don't cancel accounts via email request, so please use the account management area to manage your account as needed.
Please read our membership FAQ if you have questions about how each membership plan works.

Membership Questions
If you have a membership and have questions about the terms of your membership, cancellations, our refund policy, and other related details, click here.  https://clipscribe.com/managing-your-clipscribe-account/

Technical Video Questions
If you are having any issue with a video, your the best way to get assistance is to click the lifesaver icon  either on the thumbnail you see on your My Uploads page or in the video editor.  This will instantly open up a technical support ticket and provide us with the technical details we need to help you quickly.

Password Reset
You can reset your password via our login page: https://clipscribe.com/login/  If you forgot your email, or think you entered the wrong email address when you signed up, please first check your spam and then submit a helpdesk ticket.

HelpdeskCategory: Questions
Filter:AllOpenResolvedClosedUnanswered
Subtitle Box
ClosedClifton Palmer asked asked 4 years ago • 
652 views0 answers0 votes
I’ve already paid the $45 why can”t I access my videos?
ClosedCarla Virola asked asked 4 years ago • 
639 views0 answers0 votes
COLOR CHANGE
Closedliz wendling asked asked 4 years ago • 
595 views0 answers0 votes
I cannot access my account, I’ve already paid the $45, the screen is not advancing me to my account
ClosedCraig answered asked 4 years ago • 
715 views1 answers0 votes
Can I upload my own caption file from rev.com ?
ClosedCraig answered asked 4 years ago • 
594 views0 answers0 votes
help, i can’t see my videos
ClosedAngela Langlotz asked asked 4 years ago • 
676 views0 answers0 votes
The formatting on my videos is cutting off the title over and over
ClosedCraig answered asked 4 years ago • 
680 views0 answers0 votes
VIDEO SOUNDS CLIPPED
Closedsjrainyahoo-com asked asked 4 years ago • 
636 views0 answers0 votes
uploading videos
Closedirena geller asked asked 4 years ago • 
674 views0 answers0 votes
How do I add captions from Rev?
ClosedAnonymous commented asked 54 years ago • 
845 views1 answers0 votes
Statement above video not setting in proper position and…
ClosedCraig answered asked 4 years ago • 
590 views0 answers0 votes
my title on the top of video doesnt fit properly when i add it in your editor
ClosedCraig answered asked 4 years ago • 
751 views1 answers0 votes
Difficulty with the Making of the Video
ClosedCraig answered asked 4 years ago • 
685 views1 answers0 votes
Making videos taking ages
ClosedCraig answered asked 4 years ago • 
664 views0 answers0 votes
View video
ClosedCraig answered asked 4 years ago • 
685 views1 answers0 votes