Helpdesk

Welcome to the ClipScribe Helpdesk!

We just launched as of June 26th, and as a new software platform, bugs are bound to happen. If you have any issues at all PLEASE post here or email Craig at craigl@clipscribe.com so we can resolve any issues as quickly as possible. Thanks for helping us make ClipScribe great!

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The "Make" function is taking a long time
ClosedCraig answered 1 week ago • 
12 views1 answers0 votes
Blurry Vide
ClosedCraig answered 1 week ago • 
15 views1 answers0 votes
Video downloading without data and in unopenable format
ClosedCraig answered 1 week ago • 
14 views1 answers0 votes
Refund
ClosedThenjiwe Moseley asked 2 weeks ago • 
24 views0 answers1 votes
2 Bugs found
ClosedDaniel Maxwell asked 2 weeks ago • 
23 views0 answers0 votes
Accidentally purchased 2 subscriptions
ClosedCarl Spiteri asked 2 weeks ago • 
16 views0 answers0 votes
Incorrect captions in the video
ClosedCraig answered 2 weeks ago • 
25 views1 answers0 votes
Bug in video titles
ClosedCraig answered 2 weeks ago • 
37 views2 answers0 votes
Change size from square to portrat
ClosedCraig answered 3 weeks ago • 
31 views1 answers0 votes
Inaccurate Captions
ClosedTosca Egornu asked 3 months ago • 
71 views0 answers1 votes
Video won’t download centered
ClosedCraig answered 3 weeks ago • 
37 views1 answers0 votes
Videos wont upload
ClosedCraig answered 3 weeks ago • 
44 views1 answers0 votes
How to prevent “we have auto-sized your subtitle box” message
ClosedCraig answered 3 weeks ago • 
33 views1 answers0 votes
Download
ClosedCraig answered 3 weeks ago • 
21 views1 answers0 votes