Helpdesk

Welcome to the ClipScribe Helpdesk!

We just launched as of June 26th, and as a new software platform, bugs are bound to happen. If you have any issues at all PLEASE post here or email Craig at craigl@clipscribe.com so we can resolve any issues as quickly as possible. Thanks for helping us make ClipScribe great!

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Issues with video
ClosedEvangelos Datseris asked 4 weeks ago • 
16 views0 answers0 votes
SRT files and editing software
ClosedMichael O'Sullivan asked 4 weeks ago • 
20 views0 answers0 votes
Text Boxes
ClosedMichelle Osorio asked 4 weeks ago • 
32 views0 answers0 votes
Videos Stuck on “being made” status
Closedhellomyintimacytherapist-com asked 1 month ago • 
34 views0 answers0 votes
Video is exporting differently to the preview
ClosedToni Versic asked 1 month ago • 
34 views0 answers0 votes
Custom Banner sizes
ClosedMark McMinn asked 1 month ago • 
33 views0 answers0 votes
Custom Banner sizes
ClosedMark McMinn asked 1 month ago • 
27 views0 answers0 votes
Custom Banner sizes
ClosedMark McMinn asked 1 month ago • 
27 views0 answers0 votes
blurry video for the last 2 uploads
ClosedMichael Day asked 1 month ago • 
37 views0 answers0 votes
How long should it take?
ClosedVeronica Sagastume asked 1 month ago • 
35 views0 answers0 votes
Making Subtitles Invisible/Visible
ClosedArbinder Uppal asked 1 month ago • 
52 views0 answers1 votes
Is there a way to retrieve deleted videos?
ClosedLynn Roberts asked 2 months ago • 
53 views0 answers0 votes
Pending Payment
ClosedMike DiCioccio asked 2 months ago • 
43 views0 answers0 votes
Video won't load properly
ClosedCam Best asked 2 months ago • 
39 views0 answers0 votes