Helpdesk

Welcome to the ClipScribe Helpdesk!

If you have any issues at all PLEASE post here or email Craig at craigl@clipscribe.com so we can resolve any issues as quickly as possible. Thanks for helping us make ClipScribe great!

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Subtitles Only
ClosedChristopher Harold asked 8 months ago • 
125 views0 answers0 votes
Color on Video Changed
ClosedEdmund Yan asked 8 months ago • 
192 views0 answers0 votes
Slower service?
ClosedPaul Plewman asked 8 months ago • 
139 views0 answers0 votes
Payment
Closedkatherinecarranza26gmail-com asked 8 months ago • 
180 views0 answers0 votes
Unable to edit captions
ClosedJulie Cunningham asked 8 months ago • 
123 views0 answers0 votes
Video stops at 1:30
ClosedDanya Clairmont asked 8 months ago • 
128 views0 answers0 votes
won’t upload
Closedkatie nguyen asked 8 months ago • 
171 views0 answers0 votes
When I save, I get a layer of text disappeared.
ClosedMiquel Bañuls asked 9 months ago • 
143 views0 answers0 votes
Stuck on Manage Transcription
ClosedMissy Kai asked 9 months ago • 
134 views0 answers0 votes
can’t get to the design menu
ClosedChad Banman asked 9 months ago • 
150 views0 answers0 votes
Video Not Uploading
ClosedAngela Proffitt asked 9 months ago • 
132 views0 answers0 votes
Can I change the timing of my Headline?
ClosedRandall Chesnutt asked 9 months ago • 
125 views0 answers-1 votes
Banners
ClosedBrian Bulger asked 9 months ago • 
118 views0 answers0 votes
Upload a different video without recaptioning.
ClosedPepijn Gooiker asked 10 months ago • 
122 views0 answers0 votes