Helpdesk

Hi!  If you are needing help with your ClipScribe membership or videos, please take a look at the following items first!

Account Management 
Account management is self-serve.  You can modify, upgrade, downgrade or cancel your account at anytime.
You can do this anytime by logging in and clicking My Account.  Please note, we don't cancel accounts via email request, so please use the account management area to manage your account as needed.
Please read our membership FAQ if you have questions about how each membership plan works.

Membership Questions
If you have a membership and have questions about the terms of your membership, cancellations, our refund policy, and other related details, click here.  https://clipscribe.com/managing-your-clipscribe-account/

Technical Video Questions
If you are having any issue with a video, your the best way to get assistance is to click the lifesaver icon  either on the thumbnail you see on your My Uploads page or in the video editor.  This will instantly open up a technical support ticket and provide us with the technical details we need to help you quickly.

Password Reset
You can reset your password via our login page: https://clipscribe.com/login/  If you forgot your email, or think you entered the wrong email address when you signed up, please first check your spam and then submit a helpdesk ticket.

Filter:AllOpenResolvedClosedUnanswered
How to sign up as Affiliate
ClosedCraig commented asked 4 years ago • 
763 views1 answers0 votes
creating a template
Closedliz wendling commented asked 4 years ago • 
743 views1 answers0 votes
Blank white screen?
ClosedCraig answered asked 4 years ago • 
844 views1 answers0 votes
30 Minute Monthly Limit
Closedkassieannkgmail-com asked asked 4 years ago • 
729 views0 answers0 votes
Blog copy capitalization issues
ClosedCraig answered asked 4 years ago • 
675 views1 answers0 votes
Infinite Rendering Before download
ClosedJUJUJ asked asked 4 years ago • 
828 views0 answers0 votes
subtitles
ClosedRyan Pineda asked asked 4 years ago • 
744 views0 answers0 votes
Moving text (and time) from one block to another.
ClosedShivani Peterson commented asked 4 years ago • 
797 views1 answers0 votes
Call to action at end of video?
ClosedCraig commented asked 4 years ago • 
846 views1 answers0 votes
Subtitle Colors not updating
Closedcharlie fusco commented asked 4 years ago • 
842 views1 answers0 votes
How can I delete templates?
ClosedCraig answered asked 4 years ago • 
741 views1 answers0 votes
Change color or words
ClosedCraig answered asked 4 years ago • 
836 views1 answers0 votes
Why wont me meme heading block?
ClosedCraig answered asked 4 years ago • 
776 views1 answers0 votes
Edited Sub-title not be exported
Closednexus090918gmail-com commented asked 4 years ago • 
606 views0 answers0 votes
Three questions regarding the title, and removing background images
ClosedJacob Mays asked asked 4 years ago • 
579 views0 answers0 votes