Helpdesk

Hi!  If you are needing help with your ClipScribe membership or videos, please take a look at the following items first!

Account Management 
Account management is self-serve.  You can modify, upgrade, downgrade or cancel your account at anytime.
You can do this anytime by logging in and clicking My Account.  Please note, we don't cancel accounts via email request, so please use the account management area to manage your account as needed.
Please read our membership FAQ if you have questions about how each membership plan works.

Membership Questions
If you have a membership and have questions about the terms of your membership, cancellations, our refund policy, and other related details, click here.  https://clipscribe.com/managing-your-clipscribe-account/

Technical Video Questions
If you are having any issue with a video, your the best way to get assistance is to click the lifesaver icon  either on the thumbnail you see on your My Uploads page or in the video editor.  This will instantly open up a technical support ticket and provide us with the technical details we need to help you quickly.

Password Reset
You can reset your password via our login page: https://clipscribe.com/login/  If you forgot your email, or think you entered the wrong email address when you signed up, please first check your spam and then submit a helpdesk ticket.

Filter:AllOpenResolvedClosedUnanswered
Preview
ClosedCraig answered asked 4 years ago • 
723 views0 answers0 votes
Not exporting correctly
ClosedRyan Ehler asked asked 4 years ago • 
692 views0 answers0 votes
I would like to use the same branding each time
ClosedTeam CCK asked asked 4 years ago • 
627 views0 answers1 votes
Can I saver my video branding to use each time?
ClosedCraig answered asked 4 years ago • 
657 views1 answers0 votes
Exports
ClosedPaul Proctor answered asked 4 years ago • 
603 views0 answers0 votes
My video isn’t displaying. Help?
ClosedCraig answered asked 4 years ago • 
662 views1 answers0 votes
video length
ClosedDerek Ledwidge asked asked 4 years ago • 
612 views0 answers0 votes
Account not working.
ClosedBishal Katuwal asked asked 4 years ago • 
607 views0 answers0 votes
Display issues when trying to edit videos
ClosedChristina Ethridge asked asked 4 years ago • 
746 views0 answers0 votes
I can’t find the application on app pages?
ClosedSam Mcleod asked asked 4 years ago • 
710 views0 answers0 votes
Need Invoice
ClosedCraig answered asked 4 years ago • 
732 views1 answers0 votes
Videos Not Loading
ClosedCraig answered asked 4 years ago • 
730 views1 answers0 votes
Affiliate Link
ClosedRyan Niddel asked asked 4 years ago • 
629 views0 answers0 votes
Gutted this is not working for me
ClosedMARK BERWICK asked asked 4 years ago • 
592 views0 answers0 votes