For any small business owner who uses video, I would highly recommend this tool. I was very skeptical before buying due to the amount of rubbish on the market that us entrepreneurs have to sift through. But this tool is cheap, easy to use and fairly accurate in capturing your spoken word. It makes the editing process that much easier even for a Northern UK accent like mine! Customer Service is exceptional and I cannot praise Craig and ClipScribe enough – thank you, thank you, thank you!