Welcome to the ClipScribe Helpdesk!

We just launched as of June 26th, and as a new software platform, bugs are bound to happen. If you have any issues at all PLEASE post here or email Craig at so we can resolve any issues as quickly as possible. Thanks for helping us make ClipScribe great!

How can change the layout of the video after I have edited?
AnsweredCraig answered 2 hours ago • 
5 views1 answers0 votes
Frame Rate
AnsweredCraig answered 2 hours ago • 
4 views1 answers0 votes
can’t ‘MAKE’ film, size of subtitles?
AnsweredCraig answered 5 hours ago • 
6 views1 answers0 votes
My video wont upload.
OpenSean Toole asked 13 hours ago • 
21 views0 answers0 votes
Stuck in “making” process
AnsweredCraig answered 4 days ago • 
16 views1 answers0 votes
Switch Between Dimensions
ClosedCraig answered 5 days ago • 
20 views1 answers0 votes
Donde se guardan los proyectos
ClosedIrisnexy Regueira asked 6 days ago • 
9 views0 answers0 votes
Video size not filling up template
ClosedTristian Williams answered 6 days ago • 
47 views6 answers0 votes
Feature request – move video on canvas, zoom in on video
ClosedDaniel Maxwell answered 1 week ago • 
27 views3 answers0 votes
upgrading account
ClosedCraig answered 1 week ago • 
13 views1 answers0 votes
Can I upload from Magisto?
ClosedStephanie Hunter answered 1 week ago • 
21 views2 answers0 votes
Upload stops at 12:53. Cant upload video.
ClosedAlexander Dovganetskiy asked 1 week ago • 
16 views0 answers0 votes
HD Format download
ClosedCraig answered 1 week ago • 
23 views1 answers0 votes
Subtitle Wrong
ClosedKen Adolph Wellness asked 1 week ago • 
23 views0 answers0 votes
Adding clips at end of video
ClosedCraig answered 1 week ago • 
21 views1 answers0 votes