Helpdesk

Welcome to the ClipScribe Helpdesk!

If you have any issues at all PLEASE post here or email Craig at craigl@clipscribe.com so we can resolve any issues as quickly as possible. Thanks for helping us make ClipScribe great!

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retrieve a deleted video
OpenBarbara Sprout asked 2 days ago • 
9 views0 answers0 votes
Thumbnail
ClosedCraig answered 5 days ago • 
22 views1 answers0 votes
i cant get into my account fully
ClosedCraig answered 7 days ago • 
13 views1 answers0 votes
Captions cutting off once made and downloaded
ClosedCraig answered 1 week ago • 
31 views2 answers0 votes
How do I post to IG from Mac?
ClosedCraig answered 1 week ago • 
18 views1 answers0 votes
Question on two videos needing the same captions
ClosedCraig answered 2 weeks ago • 
28 views1 answers0 votes
Speed of service
ClosedCraig answered 2 weeks ago • 
51 views2 answers0 votes
How I can differentiate between my subtitles and the person I am interviewing?
ClosedCraig answered 2 weeks ago • 
25 views1 answers0 votes
Video formatting lost on all prior videos
ClosedCraig answered 2 weeks ago • 
27 views1 answers0 votes
System is very slow
ClosedCraig answered 2 weeks ago • 
42 views1 answers0 votes
New Bugs! language drop down menu sticks to my mouse
ClosedCraig answered 2 weeks ago • 
30 views1 answers0 votes
Video formatting lost on all prior videos
ClosedCharlene Hickey asked 2 weeks ago • 
15 views0 answers0 votes
Hi
ClosedCraig answered 2 weeks ago • 
23 views1 answers0 votes
Can you drag/drop or select more than one video at a time?
ClosedChristopher Corner asked 2 weeks ago • 
18 views0 answers0 votes