Welcome to the ClipScribe Helpdesk!

We just launched as of June 26th, and as a new software platform, bugs are bound to happen. If you have any issues at all PLEASE post here or email Craig at so we can resolve any issues as quickly as possible. Thanks for helping us make ClipScribe great!

Using an SRT on a video that is longer than the SRT file
AnsweredCraig answered 15 hours ago • 
5 views1 answers0 votes
New Features!
ClosedCraig asked 5 days ago • 
31 views0 answers0 votes
sizing is not matching LinkedIN
ClosedJo Jackson asked 1 week ago • 
46 views0 answers0 votes
The video is taking forever to upload
ClosedClare Humphreys answered 7 days ago • 
29 views1 answers0 votes
Many misspellings and inaccuracies
Closedchristine haas asked 1 week ago • 
22 views0 answers0 votes
Mistakes in subtitles
ClosedDaniel Moore asked 2 weeks ago • 
19 views0 answers0 votes
I am trying to buy clipscribe – can’t buy
ClosedVaishali Nikhade asked 2 weeks ago • 
20 views0 answers0 votes
It says I have no audio in my video and it won’t generate subtitles.
ClosedLynn Roberts answered 2 weeks ago • 
27 views2 answers0 votes
videos stuck “in progress”
ClosedLynn Roberts answered 2 weeks ago • 
21 views2 answers0 votes
Replace Video or upload without processing transcription
ClosedHank Hoffmeier asked 2 weeks ago • 
17 views0 answers0 votes
Closedwbwendybreakstone-com asked 2 weeks ago • 
27 views0 answers0 votes
Cannot upload video using url link
ClosedCraig answered 2 weeks ago • 
13 views1 answers0 votes
SRT upload not working for the last 2 weeks.
ClosedShelley Sloper asked 2 weeks ago • 
24 views0 answers0 votes
Update Existing Video
ClosedChristopher Harold asked 2 weeks ago • 
20 views0 answers0 votes
Refund Request
ClosedCraig answered 2 weeks ago • 
53 views1 answers0 votes