Helpdesk

Welcome to the ClipScribe Helpdesk!

If you have any issues at all PLEASE post here or email Craig at craigl@clipscribe.com so we can resolve any issues as quickly as possible. Thanks for helping us make ClipScribe great!

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Color on Video Changed
AnsweredCraig answered 3 days ago • 
31 views1 answers0 votes
Is it possible to reduce the height of the top or bottom bars?
ClosedRobert Lamb answered 6 days ago • 
31 views2 answers2 votes
cancel service
ClosedCraig answered 1 week ago • 
26 views1 answers0 votes
Subtitles Not Exporting with Video
ClosedCraig answered 1 week ago • 
32 views1 answers0 votes
Thumbnails not Saving correctly
ClosedCraig answered 1 week ago • 
36 views1 answers0 votes
retrieve a deleted video
ClosedBarbara Sprout asked 3 months ago • 
116 views0 answers0 votes
Referral payout
ClosedRandy Pryor asked 2 weeks ago • 
38 views0 answers0 votes
videos still have white lines and downloading in awful quality
ClosedCraig answered 2 weeks ago • 
64 views1 answers0 votes
subttiles
ClosedCraig answered 2 weeks ago • 
52 views1 answers0 votes
Saved template not showing up
ClosedNicola Kane asked 2 weeks ago • 
34 views0 answers0 votes
Editing video
Closedchristeamac-ca asked 2 years ago • 
262 views0 answers0 votes
Video position tool
ClosedCraig answered 3 weeks ago • 
47 views1 answers0 votes
all my videos have white lines
ClosedCraig answered 3 weeks ago • 
51 views1 answers0 votes
Uploading videos straight from mobile
ClosedCraig answered 3 weeks ago • 
37 views1 answers0 votes
How do I clip/edit one long zoom video into multiple clips?
ClosedCraig answered 4 weeks ago • 
40 views1 answers0 votes