Helpdesk

Welcome to the ClipScribe Helpdesk!

We just launched as of June 26th, and as a new software platform, bugs are bound to happen. If you have any issues at all PLEASE post here or email Craig at craigl@clipscribe.com so we can resolve any issues as quickly as possible. Thanks for helping us make ClipScribe great!

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Issues with video
OpenEvangelos Datseris asked 8 mins ago • 
1 views0 answers0 votes
Issues with video
OpenEvangelos Datseris asked 8 mins ago • 
1 views0 answers0 votes
SRT files and editing software
OpenMichael O'Sullivan asked 4 hours ago • 
4 views0 answers0 votes
Choosing Video Thumbnail
AnsweredCraig answered 17 hours ago • 
11 views1 answers0 votes
How to disable auto size subtitle?
AnsweredCraig answered 2 days ago • 
15 views1 answers0 votes
Clip stuck in transcribing
AnsweredCraig answered 3 days ago • 
26 views1 answers0 votes
recurring payment
AnsweredCraig answered 3 days ago • 
17 views1 answers0 votes
Text Boxes
OpenMichelle Osorio asked 3 days ago • 
18 views0 answers0 votes
Why are the videos blurry after I post them.
AnsweredCraig answered 3 days ago • 
19 views1 answers0 votes
Accidentally deleted a template
AnsweredCraig answered 4 days ago • 
18 views2 answers0 votes
Bug in video titles
ClosedCraig answered 6 days ago • 
18 views1 answers0 votes
Hiding Caption Box on Slides without Text
ClosedCraig answered 1 week ago • 
18 views1 answers0 votes
Freezes
ClosedCraig answered 1 week ago • 
18 views1 answers0 votes
my video a black box on Linkedin
ClosedCraig answered 1 week ago • 
15 views1 answers0 votes