Helpdesk

Welcome to the ClipScribe Helpdesk!

We just launched as of June 26th, and as a new software platform, bugs are bound to happen. If you have any issues at all PLEASE post here or email Craig at craigl@clipscribe.com so we can resolve any issues as quickly as possible. Thanks for helping us make ClipScribe great!

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Last words get cut off
OpenMaile Ann Schunk asked 24 hours ago • 
19 views0 answers0 votes
Videos stuck on “Making Video”
AnsweredCraig answered 1 day ago • 
18 views2 answers0 votes
Videos Stuck on “being made” status
Openhellomyintimacytherapist-com asked 1 day ago • 
16 views0 answers0 votes
Cancel and refund please
AnsweredCraig answered 2 days ago • 
15 views1 answers0 votes
VIDEO STUCK ON MAKING FOR A WHILE NOW
ClosedCraig answered 5 days ago • 
24 views1 answers0 votes
Video without borders?
ClosedCraig answered 6 days ago • 
18 views1 answers0 votes
Video is exporting differently to the preview
ClosedToni Versic asked 6 days ago • 
15 views0 answers0 votes
Exported video is different than the preview video
ClosedCraig answered 6 days ago • 
30 views2 answers0 votes
Custom Banner sizes
ClosedMark McMinn asked 6 days ago • 
15 views0 answers0 votes
Custom Banner sizes
ClosedMark McMinn asked 6 days ago • 
11 views0 answers0 votes
Custom Banner sizes
ClosedMark McMinn asked 6 days ago • 
11 views0 answers0 votes
Auto-renew
ClosedCraig answered 6 days ago • 
27 views1 answers0 votes
Languages
ClosedCraig answered 6 days ago • 
20 views1 answers0 votes
blurry video for the last 2 uploads
ClosedMichael Day asked 1 week ago • 
18 views0 answers0 votes
How long should it take?
ClosedVeronica Sagastume asked 1 week ago • 
21 views0 answers0 votes