Helpdesk

Welcome to the ClipScribe Helpdesk!

If you have any issues at all PLEASE post here or email Craig at craigl@clipscribe.com so we can resolve any issues as quickly as possible. Thanks for helping us make ClipScribe great!

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Subtitles not showing on IG feed but IS on reels
AnsweredCraig answered 4 days ago • 
16 views1 answers0 votes
Captions skipping and getting stuck
ClosedNicholas Covington asked 5 days ago • 
17 views0 answers0 votes
Splitting Long video into parts
ClosedCraig answered 6 days ago • 
22 views1 answers0 votes
Adding The Ability To Change The In and Out points
ClosedCraig answered 6 days ago • 
12 views1 answers0 votes
Video Stuck In “Making Video”
ClosedCraig answered 2 weeks ago • 
41 views1 answers0 votes
All of my videos disappeared?
ClosedBill Hillestad asked 2 weeks ago • 
29 views0 answers0 votes
Intros and Outros
ClosedCraig answered 2 weeks ago • 
29 views1 answers0 votes
why am i only able to download 2 seconds video
ClosedPhil Dafe asked 2 weeks ago • 
23 views0 answers0 votes
Subtitles getting caught off on Vertical
ClosedCraig answered 4 weeks ago • 
35 views1 answers0 votes
retrieve a deleted video
ClosedBarbara Sprout asked 1 month ago • 
40 views0 answers0 votes
Thumbnail
ClosedCraig answered 1 month ago • 
73 views1 answers0 votes
i cant get into my account fully
ClosedCraig answered 1 month ago • 
59 views1 answers0 votes
Captions cutting off once made and downloaded
ClosedCraig answered 1 month ago • 
84 views2 answers0 votes
How do I post to IG from Mac?
ClosedCraig answered 1 month ago • 
50 views1 answers0 votes