Thumbnails not Saving correctly

Helpdesk › Category: Questions › Thumbnails not Saving correctly
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chetan shroff asked 5 years ago

When I edit an image from frame grabber and change the filter etc and save it. it save as a normal photo again.

Craig Staff replied 5 years ago

@chetan shroff Thanks for this ticket Chetan. I just want to confirm, you are using the image editor (the little pencil icon) on one of your frame grabs and attempting to add a filter or crop it, etc. but after you add the filter or edit, the image is not saving? Just want to make sure I fully understand what is happening. Let me know and in the meantime I will run some tests to see if that is in fact the issue with my own images.

Thanks!
Craig

1 Answers
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Craig Staff asked 5 years ago

Nevermind Chetan,

I see the issue and I have resolved it.

Give it a go now when you get the chance and it should be all set.

Thanks for letting me know of this issue.

Craig