Welcome to the ClipScribe Helpdesk!

If you have any issues at all PLEASE post here or email Craig at craigl@clipscribe.com so we can resolve any issues as quickly as possible. Thanks for helping us make ClipScribe great!

HelpdeskCategory: Questions
Filter:AllOpenResolvedClosedUnanswered
Different caption effects?
OpenSuze Schwartz asked 17 hours ago • 
3 views0 answers0 votes
Subtitles not showing on IG feed but IS on reels
ClosedCraig answered 5 days ago • 
18 views1 answers0 votes
Captions skipping and getting stuck
ClosedNicholas Covington asked 1 week ago • 
19 views0 answers0 votes
Splitting Long video into parts
ClosedCraig answered 1 week ago • 
22 views1 answers0 votes
Adding The Ability To Change The In and Out points
ClosedCraig answered 1 week ago • 
16 views1 answers0 votes
Video Stuck In “Making Video”
ClosedCraig answered 2 weeks ago • 
42 views1 answers0 votes
All of my videos disappeared?
ClosedBill Hillestad asked 2 weeks ago • 
30 views0 answers0 votes
Intros and Outros
ClosedCraig answered 3 weeks ago • 
30 views1 answers0 votes
why am i only able to download 2 seconds video
ClosedPhil Dafe asked 3 weeks ago • 
24 views0 answers0 votes
Subtitles getting caught off on Vertical
ClosedCraig answered 4 weeks ago • 
36 views1 answers0 votes
retrieve a deleted video
ClosedBarbara Sprout asked 1 month ago • 
42 views0 answers0 votes
Thumbnail
ClosedCraig answered 1 month ago • 
75 views1 answers0 votes
i cant get into my account fully
ClosedCraig answered 1 month ago • 
60 views1 answers0 votes
Captions cutting off once made and downloaded
ClosedCraig answered 1 month ago • 
86 views2 answers0 votes