Your original video is triggering some errors which is causing the issue with the finished product. Hold tight while I see about moving past these errors. Thanks for your patience. Will get it sorted out.
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Joshua Smith asked 5 years ago
Hey Joshua. Your file should be an MP4 that plays fine pretty much anywhere. I am checking on it now. One moment. Thanks! Craig
Hey Joshua,
Your original video is triggering some errors which is causing the issue with the finished product. Hold tight while I see about moving past these errors. Thanks for your patience. Will get it sorted out.
Craig
Thank you!!
Yes. I uploaded a new file. Same thing this time as well. Not sure why I am having this issue