16:9 videos uploaded in the last few days have the wrong size

HelpdeskCategory: Questions16:9 videos uploaded in the last few days have the wrong size
Shane Kofoed asked 4 days ago

Hi Craig, 
It looks like you’ve updated a few things in your video uploading. I have a video that shows a problem we are running into, but basically the video does not fill up the entire editing area and it’s making it impossible to add any captions. 
Can you take a look? 
https://www.loom.com/share/4f7dc3995b7745fa9b06dc3337f00325
 

Craig Staff replied 4 days ago

Hey Shane,
did you mean to share your screen on this?
Doesn’t matter though. The issue was fixed already, but I think your video slipped through the cracks.
Can you check it now? I assume it is this one right? If there is another one, can you link me to the editor?
https://clipscribe.com/manage-transcriptions/?versionid=68108
C