Adding a png file (transparent background)

Helpdesk › Category: Questions › Adding a png file (transparent background)
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Kerry Taylor asked 5 years ago

I try to add a PNG file so the background is transparent but when I add it to the video, the background is back. Please advise

5 Answers
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Craig Staff asked 5 years ago

Hi Kerry.
Can you explain a bit more?  Are you saying you want the final downloaded video to be transparent?
– Craig

Kerry Taylor replied 5 years ago

please see below

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Craig Staff asked 5 years ago

Are you talking about the white background behind your logo?  And are you saying the logo doesn’t have the white background when you uploaded it, but when you add it to the top banner, it appears?
Sorry about these annoying recaptchas!  I have to get rid of them…
– Craig

Kerry Taylor replied 5 years ago

Yes, but I think I figured it out. But now, how do I add 2 Logos. I try to add a second one and the first one disapears

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Kerry Taylor asked 5 years ago

I want to add our logo to the top border of our video.  I removed the background and turned it into a png file.  Added through the branding tab.  When I add it, the background returns.  

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Kerry Taylor asked 5 years ago

Without logo

Attachments
82377490_2556229137942762_3623208495072935936_n-scaled.jpg
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Kerry Taylor asked 5 years ago

With logo but it is a PNG File, with a transparent background

Attachments
82782728_655125188562142_3322244210903482368_n-scaled.jpg