Adding a png file (transparent background)

HelpdeskCategory: QuestionsAdding a png file (transparent background)
Kerry Taylor asked 1 year ago

I try to add a PNG file so the background is transparent but when I add it to the video, the background is back. Please advise

5 Answers
Craig Staff answered 1 year ago

Hi Kerry.
Can you explain a bit more?  Are you saying you want the final downloaded video to be transparent?
– Craig

Kerry Taylor replied 1 year ago

please see below

Craig Staff answered 1 year ago

Are you talking about the white background behind your logo?  And are you saying the logo doesn’t have the white background when you uploaded it, but when you add it to the top banner, it appears?
Sorry about these annoying recaptchas!  I have to get rid of them…
– Craig

Kerry Taylor replied 1 year ago

Yes, but I think I figured it out. But now, how do I add 2 Logos. I try to add a second one and the first one disapears

Kerry Taylor answered 1 year ago

I want to add our logo to the top border of our video.  I removed the background and turned it into a png file.  Added through the branding tab.  When I add it, the background returns.  

Kerry Taylor answered 1 year ago

With logo but it is a PNG File, with a transparent background

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