After Uploading Video, Cant open editor

Helpdesk › Category: Questions › After Uploading Video, Cant open editor
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Wendell Cox asked 4 years ago

Hi

Just became a member and uploaded two videos but when i click on + it wont open the template library or editor. Please let me know what Im missing

1 Answers
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Craig Staff asked 4 years ago

Hey Wendell,

We had some upload issues for a few minutes in the last hour, and my best guess is your uploads might have been affected.

I re-processed those 2 videos, so do a refresh and try again and let me know if what I did sorted it out for you.

Thanks!

Craig

Craig Staff replied 4 years ago

@Wendell Cox Hey let me now if this resolved your issue or not when you get the chance. I want to make sure it isn’t something else.
Thanks!
Craig