Captions skipping and getting stuck

HelpdeskCategory: QuestionsCaptions skipping and getting stuck
Nicholas Covington asked 3 years ago

When watching video in clipscribe everything is good. Once I download, the captions will start, then skip, and then stop going while the video continues to play. I will say that I uploaded the captions from another video but that one plays correctly as well. Please advise.

Craig Staff replied 3 years ago

@Nicholas Covington Hey Nicholas. Which video is this happening on? Did you try clicking MAKE again to see if the issue repeated?
Let me know and I will check it out in detail to see what is going on.