ENDING CUT OFF OF 90 SECOND VIDEO

Helpdesk › Category: Questions › ENDING CUT OFF OF 90 SECOND VIDEO
0 Vote Up Vote Down
Jason Patton asked 5 years ago

I UPLOADED MY FIRST VIDEO AND THE LAST 15 SECONDS WERE CUT OFF OF A 90 SECOND VIDEO. I JUST SIGNED UP AND I WOULD LIKE TO KNOW IF THIS IS WHAT I SHOULD EXPECT AS I AM STILL IN MY 7 DAY “MONEY BACK GUARANTEE” WINDOW.

1 Answers
0 Vote Up Vote Down
Craig Staff asked 5 years ago

Hey Jason!  No, that is not normally the case (nor is my response time – due to the Holiday week…)
So, is this after MAKE ing the video?  Was this an especially long video?
Which video is it so I can take a look?
Thanks and apologies again for the delay.
– Craig

Jason Patton replied 5 years ago

Hi Craig. I only have one video uploaded. It’s about 2 minutes long but it cut off the last 15-20 seconds during the upload process.