A couple users have had issues with their titles shifting around when clicking MAKE and downloading their videos.
I am eager to resolve this, but haven’t been able to reproduce it.
So, if this (or anything else really) happens to you please:
- Don’t try to fix it yourself if at all possible.
- Let me know ASAP and provide as much detail as possible. (i.e. With my most recent video called "Social Media Secrets", the main title at the top which says "The Secret to Social" is shifting to the right when I make my video.
- Other info that will help: Did you load up a template before making this video? If so, can you let me know which template? (They have ID numbers on them or you can give me the name.)
Finally, anytime you run into any issues similar to these, please know that I am rather desperate to resolve them. I think many users assume "nobody cares" but it is the exact opposite here at ClipScribe. I will hop on it and fix whatever the issue is ASAP.
You can post your issue here, in a new ticket or you can email me at email@example.com