George Missiha asked 4 years ago
Hi , I’ve been trying to upload file but it can’t . Please help me fix this .
I can’t upload file from my laptop
George Missiha asked 4 years ago
George Missiha asked 4 years ago
George Missiha asked 4 years ago
Craig
@George Missiha Hey, do you know what the file size is on this file? – Craig
It’s 32 MB only. a 1min and 30-sec video.
@George Missiha Can you upload it to our dropbox so I can check it out?
https://www.dropbox.com/request/H4HuCL3wORvbaqjcV7ad
Thanks!
Craig
i uploaded already
@George Missiha Ok, that video looks fine and I was able to upload to my account. What Operating System and browser are you using? (i.e. Windows 10/Chrome)
Yes Windows 10 / Chrome
@George Missiha Ok, give me a few and I will test on that combo.
– Craig
ok sure . Thanks
@George Missiha ok George just tried on Windows 10 with Chrome and it went in fine. Could you possibly be having internet connection issues? You are uploading directly right? Meaning, not using the DropBox importer or the Google Drive Importer? Any chance you can video the process for me? I need to see what might be happening differently.
Thanks!
Craig
Resolved. Thank you