IG TV formatting

HelpdeskCategory: QuestionsIG TV formatting
Charmi Ramchandani asked 2 weeks ago

Hi. I am new to using Clipscribe and would appreciate some help. I downloaded a FB live video (which was taken vertically) and uploaded it to Clipscribe with a view to then posting it on my Instagram account as an IGTV. I noticed that the formatting was all wrong when I posted it to Instagram. I had to delete it and post it without the subtitles. Is there some way for me to be able to fix this for my future videos so it can show the video & subtitles in it’s proper format?

Thank you!

Craig Staff replied 2 weeks ago

Of course Charmi.
Let me take a look at your video and report back.

– Craig

1 Answers
Craig Staff answered 2 weeks ago

Charmi, IGTV doesn’t accept square videos. You need to copy your design to an IGTV vertical format.

https://www.loom.com/share/c8fb563e1d604dbd91e814cfee47e3b8

I show you how in this Loom video. It’s super easy.

  • Craig
Charmi Ramchandani replied 2 weeks ago

Thank you so much Craig. It was that easy! Appreciate you prompt response.