Only CC for ½ the video.

Helpdesk › Category: Questions › Only CC for ½ the video.
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Bradley Richardson asked 4 years ago

I uploaded a 3 min video and the cc were great… BUT 1/2 through it stopped providing captions for the rest of the video… The video is called BE nice in my account. Thoughts? Help? 
 
 

1 Answers
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Craig Staff asked 4 years ago

Hey Bradley,
My apologies for my delayed response here.  Had to take some downtime over the weekend.
So, this is what I ‘think’ is happening here.  I added pagination for the subtitles as longer videos were choking the system.  You should now see an arrow to move to the next set of subtitles.
If this isn’t the issue in your case, please let me know.
Thanks!
Craig