Pictures and subtitles are blurry

HelpdeskCategory: QuestionsPictures and subtitles are blurry
Maile Ann Schunk asked 3 weeks ago

I exported this from iMovie at 720p. It is clear on my desktop screen. Why isn’t it clear after I import it to clipscribe? I know each edit can hurt the resolution a little, but is this normal?  iMovie wouldn’t let me export this at a higher resolution for some reason.

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Craig Staff replied 3 weeks ago

Hey Maile,
Let me take a look and I will sort this for you. Back in a few…
– Craig

1 Answers
Craig Staff answered 3 weeks ago

Hey Maile,
Is that a screenshot of the editor?  We create a lower-resolution preview to use when editing to keep things moving quickly.  When you click MAKE, we create a high resolution final version for you.
I just checked out the download on the yellow video and it looks clean.  If you don’t find that to be the case, let me know.
– Craig