Stuck in “Making Video”

Helpdesk › Category: Questions › Stuck in “Making Video”
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Jennifer Bortolus asked 4 years ago

My video is still stuck in making video and I have tried a third time now. Is there something that I am doing incorrectly? 

Craig Staff replied 4 years ago

Working on it now Jennifer. One moment..
🙂
– Craig

2 Answers
0 Vote Up Vote Down
Craig Staff asked 4 years ago

Hey Jennifer,

Ok, looks to be all set.
Can you download your video and make sure all is well?

Thanks!
Craig

Jennifer Bortolus replied 4 years ago

It still shows making video status. I logged out and then back in and refreshed but it is not allowing me to download. Thanks

0 Vote Up Vote Down
Craig Staff asked 4 years ago

Possibly refresh? It’s this video right?

Video Link

– Craig

Jennifer Bortolus replied 4 years ago

I refreshed again and it worked. Yes that was the correct video. Thanks for your help.

Craig Staff replied 4 years ago

Awesome. You shouldn’t have this issue going forward, but if you do, I am here to help.
– Craig