Stuck on Manage Transcription

HelpdeskCategory: QuestionsStuck on Manage Transcription
Missy Kai asked 5 months ago

Hi , I was trying to put captions to a 3 min video but I couldn’t, I though it was the lenght, then I try with a 15 secs to do a test but didn’t work either,

The video gets stuck when I try to go to the Manage Transcriptions page.

What can I do?, seems like a bug on the page.

Thanks,

Attachments
Craig Staff replied 5 months ago

@Missy Kai No worries Missy. Let me check for you.
Thanks!
Craig

Craig Staff replied 5 months ago

@Missy Kai Hey Missy. Wasn’t able to recreate it. Can you check out this video for me? Maybe it is a different video or I am doing something wrong?

Thanks!
Craig

https://www.loom.com/share/3e06f095f9384ec8917637b11587fff3