Subtitle Colors not updating

Helpdesk › Category: Questions › Subtitle Colors not updating
0 Vote Up Vote Down
charlie fusco asked 4 years ago

HI!
I’ve been trying to update the color of my subtitles, but every time I select a new color and click “Choose”, it doesn’t save the new colors and remains in the original color. Is this a bug or am I not doing something correctly? Thanks for your help!

1 Answers
0 Vote Up Vote Down
Craig Staff asked 4 years ago

Ah, I think I know what’s up Charlie.  The box around the subtitles is transparent by default.  There is a transparency slider in the color picker. Slide the slider to make it non-transparent and you should be good to go.

Let me know if you need anything else.
Thanks!
Craig

charlie fusco replied 4 years ago

Thanks, Craig. That didn’t work. I will have my colleague, Cinde, email you with further details.