System down?

HelpdeskCategory: QuestionsSystem down?
Dean Horvath asked 1 year ago

Is your system down? I’ve just purchased, and when I go to the “My Videos” page, all I see is circles going around and around like it’s thinking.
Thank you

Craig Staff replied 1 year ago

Hi Dean, no everything looks ok. Are you still having issues?
– Craig

Dean Horvath replied 1 year ago

Yeah, it’s still just circles spinning. I logged out and back in again and the same thing. I’ve tried in Safari, Chrome and Firefox and the same thing happens in each. I’ve attached a screenshot of what I see.

Dean Horvath replied 1 year ago

<p>When I click on "My Videos", the url it tries to open is <a href="https://clipscribe.com/upload-files/&quot; rel="nofollow">https://clipscribe.com/upload-files/</a&gt; but this is the one that is just spinning. The Account, HelpDesk and Logout pages are all working normally.</p>

Craig Staff replied 1 year ago

Hey Dean, attachment didn’t seem to make it through. Would you mind emailing it to me at craigl@clipscribe.com. Thanks!
– Craig

Dean Horvath replied 1 year ago

Just sent it.