Max Williams asked 5 years ago
I normally do 10-12 minute videos how should it take for them to be ready for download, after I clean up the captioning errors. Mine take well over an hour. Is that normal ?
THANKS
Craig Staff asked 5 years ago
Hi Max! Thanks for the question.
So, no, it isn’t normal. I think the issue in your case is the size of your videos. Looks like one of them is 2 GB. So, it takes a lot longer for the system to crunch on files of that size, so in this case, I don’t think it is the length as much as the filesize.
If I were you, I would pre-encode your videos to an mp4 with some compression. It will make uploading much more pleasant and speed up everything else for you as well.
Let me know if I can answer any more questions on that and if you want advice on how to get your videos to a more manageable state, let me know what OS you are on.
Thanks!
Craig
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