trouble uploading video clips

HelpdeskCategory: Questionstrouble uploading video clips
Paula Black asked 12 months ago

I have been uploading clips all morning, managed to upload 10, but now, i cannot upload anymore. it is a very slow process, is it due to the traffic at this time of day?
Thank you in advance.

Craig Staff replied 12 months ago

Seems to be a network slow-down at the moment. Probably wait just a bit, although I am trying to see what I can do to speed things up. I just uploaded a video without issue, but I do see a slow-down as well.
– Craig

Paula Black replied 12 months ago

thank you so much

Paula Black replied 12 months ago

i am still not able to upload any addle videos, is there a limit and have i reached it?

Craig Staff replied 12 months ago

No, there is likely a network issue between you and us at the moment. You can try the Google Drive or DropBox importer though which should work fine until whatever the network issue is resolves.

– Craig