Vertical Video challenge

HelpdeskCategory: QuestionsVertical Video challenge
Samuel Levitz asked 2 years ago

Issues with transcription area for vertical video, made you a quick video to show you
 
https://www.loom.com/share/a8fa589b5c9140a18dd6909a09de58a7

1 Answers
Craig Staff answered 2 years ago

Hey! Thanks for the loom. Always so helpful.

The issue is this…. Your video you uploaded is both vertical and horizontal. It is a vertical video wrapped in a horizontal video.

So, while you did right to check off the vertical video box, everything went haywire because the video isn’t actually vertical.

You can see this in the loom I made: (no sound).

https://www.loom.com/share/c7478ca222e141678699d8997f01c5b5

A vertical video should be 1080X1920 (or a smaller iteration of the same 9:16 aspect ratio). Yours is 1280X720 with a vertical video sitting smack in the center of it.

Hope this helps.

If you need help fixing it let me know.

Craig