Video exporting with blurred subtitles and logo

HelpdeskCategory: QuestionsVideo exporting with blurred subtitles and logo
charlie fusco asked 2 weeks ago

Hi, my video is exporting with blurred subtitles and logo. 

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Craig Staff replied 2 weeks ago

I will take a look Charlie One moment.

Craig Staff replied 2 weeks ago

FYI. I am looking now. please don’t make any changes until I get back to you. Thanks! Craig

1 Answers
Craig Staff answered 2 weeks ago

Hey Charlie.
So, generally we export your video at the same resolution as the video you upload.  Since your video was pretty low res, your end-product came out low-res as well.

There is a setting you can change under the settings icon (it is to the left of the MAKE and SAVE button) that tells the system to export your video at max resolution regardless of the input.

It can make your actual video look worse in perspective because it is up-ressing it from 480px to 1920px but it should be fine when played on social media, etc.

But, it will export your text at full HD. 
So, I changed that setting for you and MADE the video and it looks good now.  I would just leave that setting on for now especially if future videos might be the same size.
Thanks!
Craig