Elton Boocock asked 4 years ago
I have uploaded a 8.5 minute video and it is only showing 37 seconds. I can see from the file size the whole video is uploaded?
1 Answers
Craig Staff asked 4 years ago
Hi Elton!
So, some odd stuff with that video.
The system says it is 8 minutes long, but when I download the uploaded version, it is only 36 seconds long. Possibly the upload was interrupted, but I would double check the original to make sure all is good and then re-upload.
– Craig
Elton Boocock
replied 4 years ago Thanks Craig. The original is full length, so I’ll just go ahead and re upload to see if it fixes things.
CraigOk cool. Just reach out if it doesn’t work for some reason and we can dig deeper.
– Craig
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