Video Uploads not appearing?

HelpdeskCategory: QuestionsVideo Uploads not appearing?
Pepijn Gooiker asked 4 years ago

I’ve tried to upload the video many times, sometimes I get an error or sometimes it says it went through, however it’s not showing up in my files. any idea?

1 Answers
Craig Staff asked 4 years ago

Hi!  We had some uploading issues yesterday, that appear to be resolved.  So, at this point, if you are still having issues, it is likely network related.
Have you tried importing your file via the Google Drive or DropBox links on the uploader?
Also, how big is your file in MB, GB?
– Craig