Gina Rodriguez asked 5 years ago
hello. I am still waiting for my recent video to be “made” its been over an hour and that is rare. its less than 2mins long.. help! I went back in to edit and removed the emojis (thinking THAT was the problem) and clicked "make" again… it started off great and then. Stalled. Please look into it--it's for a promo for a program happening Sunday!!
Craig Staff asked 5 years ago
Hey Gina,
Sent you an email on this. Please check your inbox.
Your video is ready to download now.
– Craig
Monica Burns
replied 5 years ago Craig, I’m having the same issues with my last two videos.
CraigSure I will take a look Monica.
– Craig
@Monica Burns. I think something I fixed last night might have negatively impacted your videos? Not sure, but this one exported fine:
https://clipscribe.com/manage-transcriptions/?versionid=34644&startjob=1
Checking on the other now.
@Monica Burns Looks like you already exported the other one and it is all set as well.
Anything else you need let me know.
Thanks!
Craig
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Still waiting—it’s been 2 days!!
same, 12 hours and the video hasn’t been made! Is this a issue with high use of the platform at the moment?
Seems to be working again within 10 mins if you try again now
Seems to be working again within 10 mins if you try again now