I uploaded a video last night, it’s still “transcribing”

HelpdeskCategory: QuestionsI uploaded a video last night, it’s still “transcribing”
Shawna Davis asked 4 years ago

I’d like to get my vidoes up and out the door faster - please advise.

Craig Staff replied 4 years ago

Hi Shawna. All the issues from last night have been resolved. I upgraded the server and fixed the issues that were bogging it down.

Beyond that, I can make other recommendations, but would need some more info. Do you mean uploading? Workflow? How can I help?


Shawna Davis replied 4 years ago

I uploaded a video before I went to bed last night at 10pm PST and as of right now it still says “transcribing”. I have no other word for “uploading” – it’s what it says in the dialog box when you upload a video.

Jason Pulliam replied 4 years ago

me too, same issue.