Videos NOT downloading with captions

Helpdesk › Category: Questions › Videos NOT downloading with captions
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Blaney Teal asked 4 years ago

None of my videos today are downloading with captions and YES I hit the MAKE button
I can see captions, edit them but no downloads – i need them ASAP as we go live today and we spent hours fixing the transcriptsion as they were horrible.
 
please help ASAP 

1 Answers
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Craig Staff asked 4 years ago

Hey Blaney. Just sent you an email on this.

Thanks,
Craig