Cancellation Helpdesk › Category: Questions › Cancellation 0 Vote Up Vote Down Matthew Berry asked 6 years ago Can you ensure my account does not auto renew? I just got an email about a renewal and went in and cancelled. 1 Answers 0 Vote Up Vote Down Craig Staff asked 6 years ago Hi Matthew, Yes I am showing your subscription is cancelled. It will only be renewed if you manually renew it. If you need anything else, please let me know. Thanks! Craig Please login or Register to submit your answer Username or Email Address Password Remember Me