Elliott Schackne asked 3 years ago
Tried re-uploading and restarting multiple times, but my video is stuck on "Making Titles".
Need this fixed ASAP, since it needs to be uploaded today!
Craig Staff asked 3 years ago
Hey Elliott. Should be good to know, but please double check the subtitles and let me know if they are correct.
Thanks!
Craig
Elliott Schackne
replied 3 years ago It finally finished, but the subtitles did not transcribe. It said there was no detectable audio file.
Somehow I was able to add them manually (no idea what I did to get there) however, the font size is way too small.
Deadline is up, and will have to use as is. Hope this is fixed for next time.
Craig@Elliott Schackne Huh. I was showing on my end they had. Man I am so sorry. Weirdness was afoot with our transcriber. i think I have it fully resolved, but still testing. So sorry the timing was so bad for you. Please reach out to me directly at craigl@clipscribe.com if you run into any other issues at all.
If you want me to take a look at this font size issue, just say the word.
Craig
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@Elliott Schackne Hi Elliott. Checking now. I would take a look at your original video first to make sure there isn’t an issue with it. In the meantime, taking a look…
Craig