adjusting caption timing issue

HelpdeskCategory: Questionsadjusting caption timing issue
Stephen Garcia asked 9 months ago

When I adjust the caption timing (specifically when I lengthen the ending timestamp of a caption), the “play this subtitle only button” (Play button with line), often does not adjust with the changed end timestamp, but keeps its original length. I have to save and refresh the page for its timing to correct.

Craig Staff replied 9 months ago

Thanks Stephen,
Let me sort that out. I appreciate the heads up.
Let me know if you run into any other oddities.
– Craig

Craig Staff replied 9 months ago

Hey Having a hard time recreating this. Can you point me to a particular video and time block?
– Craig

Stephen Garcia replied 9 months ago

The video I was facing it with is finished now so it won’t work as an example.

I think I specifically faced it when 1) creating a new subtitle using the plus button 2) adding text to the new empty block, then 3) adjusting the timing of the new block and trying to play it back and hear its timing.

I don’t have much time today but I could send you a vid of me recreating the issue if you can’t recreate it on your end.

Craig Staff replied 9 months ago

Thanks Stephen. I’ll try this and report back.

– Craig