Can we download our video in HD format?

Helpdesk › Category: Questions › Can we download our video in HD format?

0 Vote Up Vote Down

Ryan Sabido asked 4 years ago

Hi
Can we download our video on HD?
When I upload on FB, the format only gets shown at 640.
Thanks in advance.
Ryan

1 Answers

0 Vote Up Vote Down

Craig Staff asked 4 years ago

Hi Ryan
By default your video exports at whatever resolution you upload.
If you want to up-res it you can do that by clicking the Settings Icon (the gear) next to the save and make icons. There you can choose a higher resolution and we will up-res your video. (Note, it may make your video look worse in comparison to the text/graphics.).
I did check your most recent download and it was exported at 1280 px wide (the same width as your original) so if FB is outputting it lower than that, I am not sure why.
– Craig