I downloaded your original video uploaded and this appears to be an issue with the original rather than an issue with the ClipScribe system/encoder.
I am going to see if I can correct it for you anyway, because these can be difficult to fix. If I can easily I will. But sometimes, they can be off in ways that are almost unfixable and if that is the case, there isn’t much I can do.
But, let me try…
Back in a few..
Fair enough. Don’t worry though, I can re-render it quick as anyway. Can you just remove the video so I don’t loose my transcribe minutes? I feel I’m going to be over on the month, so I’ll probably pick and choose the ones to out through here. 👍
I took care of it for you. 🙂
Check it out and let me know if it is ok. Make sure you do a hard refresh to get the new video.
Nice. Basically log out then back in?
Sure you can do that or just hold your shift key down while clicking refresh.
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Sure Sam. Let me take a look and see what I can do for you.
Thanks Craig. The other video was all fine 👍