Hi, No matter where I move my subtitles, I can’t see them when the video downloads. I’m burning through minutes trying it over and over again.
Hey Rob. My apologies! Sometimes these tickets sneak in and I don’t get an alert or maybe it gets lost in the shuffle.
I went and checked your last 3 videos or so and saw your subtitles. Is this on a specific video?
BTW your minutes are only deducted on upload, not when you make videos, so I think you are good there.
So, let me know which video to check or if you still need help and I will keep an eye out for your response.
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The issue was that my changes weren’t being saved (I saw that a few other people were having the same problem).
It’s fixed now though.