Full video not exporting

HelpdeskCategory: QuestionsFull video not exporting
Conner Adams asked 4 years ago

Hey there.

When I go in to make/download my completed subtitle video, after downloading, I’m noticing the full video is not downloading, only up to where the subtitles cut off/even slightly before that. Not sure if I can fix this on my end as a setting, or if it is a bug. If you need a reference video to look at, the one I’m specifically trying to download is "Video 134 YT."

Thanks in advance,

Conner

Craig Staff replied 4 years ago

@Conner Adams Checking now Conner. Back in a minute.
Craig