.Mov files

HelpdeskCategory: Questions.Mov files
Sandy Sinden asked 3 months ago

I have been trying to upload a .mov file and it keeps failing. Do you know why that would happen?

Craig Staff replied 3 months ago

@Sandy Sinden Hey Sandy. It’s almost always a network issue. You might try a network speed test at speedtest.net or you can try importing your video with the DropBox or Drive importers.
Make sure you are on wifi or cabled internet. Usually just waiting a bit solves the issue.

If, however, you think there might be an issue with the file itself, why don’t you upload it to my dropBox so I can check it out. ( I will go ahead and ingest it for you as well.)