I created my first test video and I’m trying to download it…..looks like it’s doing something, but nothing happens. I get an email notifying me of it being ready, but when I click download nothing happens.
Depending on your device when you click the download button, it will download to your desktop. If you are on a mobile device, you should let me know which device as there may be a particular way to download based on the device.
Otherwise, if you are on laptop/desktop, click the link above and click the download button and it will save to the default directory set for your browser for downloading files.
I just tested it to be sure and it downloaded without issue.
I got your DropBox video. So, according to IG, they require for IGTV either 9:16 vertical or 16:9 horizontal. For IGTV they don’t list square as an option which would make sense because when you upload your square video, they upsize it to vertical which stretches it out and clips off the sides.
For IGTV your best bet is to follow the instructions in the link I gave.
Shoot HD which you already are and use the last layout we have that is vertical for HD.
When you design it, design it as if it is square so when they crop the top and bottom, they won’t crop off your text.
Let me know if you have any questions.
Is it possible to make templates prior to uploading videos? I'd like to have a few different one preloaded that I can stick a video in and call it a day. If that's currently possible please let me know how to do it.
the native iphone video software, whatever resolution that is. the same videos that are blown up on IGTV are correct on other platforms. It’s so weird.
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