Like Craig last week, this was the first video I tried to make since subscribing to the service. My original video was an MP4. When I finished putting on a headline, cleaned up the sub-titles and clicked "Make," it said it was processing the subtitles and then said "one moment" ... I left it overnight to complete, but it's been over eight hours and nothing has changed. I still can’t share the video.
Ok Maura. I ran it and it came out fine, but I noticed your logo was off-screen just a touch, so I re-adjusted it and clicked MAKE again, so when that is done you should be all set.
Check it out and let me know if I can help with anything else and thanks for your patience! You hopped onto ClipScribe at an atypical time, so thanks for your understanding.
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@Maura Lustig Hi Maura! There might be something up with your original video. I am working on it and will see if I can sort it out. Back in a few.
Thank you Craig I see it is now “complete” and ready to share
@Maura Lustig Well, it finished, but the first frame is freezing for some reason. I am working on it now.