I cannot download the video

HelpdeskCategory: QuestionsI cannot download the video
Saul asked 12 months ago

Hi, 
I am trying to donwload the videos but I cannot. Is there an issue?
Best,

1 Answers
Craig Staff answered 12 months ago

hi Saul, I am not seeing any rendered/made videos on your account.  You will need to click the MAKE button to make your finished video and then wait for it to process and then the download button will appear under the export tab.
Let me know if you need any further help or guidance on this.
Thanks!
Craig