i cant get into my account fully

Helpdesk › Category: Questions › i cant get into my account fully
0 Vote Up Vote Down
Gail Dillon asked 3 years ago

hi ive paid a yearly subscription and its asking me to pay again. pleaes help. Gail

1 Answers
0 Vote Up Vote Down
Craig Staff asked 3 years ago

Hey Gail,

Looks like you have two accounts, so I am guessing you are logging into the wrong one.

If you have another email you can try, I would try the other one. Looks like the active subscription has the word "hub" in it if that helps.

Thanks!

Craig