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Dan Casey asked 5 years ago

Trying to make a video and it’s been in progress for hours.  It’s never taken this long.

2 Answers
Craig Staff asked 5 years ago

Hey Dan!

Which one?

This one, the make button hasn’t been clicked:

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and this one finished encoding yesterday.

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Let me know if there is another one I should look at.

Thanks!!
Craig

Dan Casey asked 5 years ago

Can you look at this again, now it’s the 2nd from the top.  I went back and selected ‘make video’ (which I thought I already did but apparently not) and now it did change to make video but the download is still grey out.  I went back in to the original video and make a different format for youtube and clicked ‘make video’ and that one was done in about 5 minutes.  But the other one still says ‘making video’.